Help & Support

What is a price error?

A price error is when a retailer accidentally lists a product far below its intended price. They are usually fixed within hours, so you need to act fast.

How do I claim a deal?

Tap any deal to open it, then follow the steps shown. Complete your order before the retailer notices and fixes the price.

Will the retailer honor my order?

There is no guarantee. Many retailers do honor orders once payment has been processed, but they are generally entitled to cancel a mistaken price. Always use a payment method with purchase protection, and never spend more than you are comfortable having refunded later.

Why did a deal disappear?

Deals are removed once the price is fixed or after 24 hours. If a deal is gone, the window has closed.

What do the fire emojis mean?

🔥 is a solid deal, 🔥🔥 is getting attention, and 🔥🔥🔥 is blowing up.

How often are new deals posted?

New deals are posted as they are discovered, usually several times a day. Enable push notifications so you hear about time-sensitive drops.

How do push notifications work?

When a new deal is found, PriceErrors sends an alert. Turn them on with Push alerts in the app, and keep notifications enabled for PriceErrors in your device settings.

On Android: Settings → Apps → PriceErrors → Notifications. On iOS: Settings → PriceErrors → Notifications.

Is the app free?

PriceErrors is a subscription app. A membership unlocks the full feed of price errors, the community, and real-time alerts. New members start with a free trial, and you can cancel any time before it ends without being charged.

How do I cancel?

• Android: Google Play → Menu → Subscriptions → PriceErrors → Cancel
• iOS: Settings → Apple ID → Subscriptions → PriceErrors → Cancel

Cancel at least 24 hours before the period ends to avoid the next charge. Deleting the app does not cancel a subscription.

I want a refund

Purchases are billed by Google Play or Apple, not by us, so refunds are requested through them under their own policies. Google Play: request a refund. Apple: reportaproblem.apple.com. Email us if you get stuck and we will do what we can to help.

I subscribed but the app still says I'm not Pro

Open the paywall and tap Restore, then make sure you are signed in to the same store account that bought the subscription. If it still does not unlock, email us with your purchase receipt.

How do I delete my account?

From the app: Profile → Help & Support → Delete Account. If you no longer have the app installed, see Delete Your Account for the email route and details of what is removed.

Community rules

Do not post personal information, referral links, or misleading deals. You can report or block posts from the community feed. See the Terms of Service for the full list.