Privacy Policy

Overview

PriceErrors is built with your privacy in mind. We collect only what's necessary to make the app work, we don't sell your data. We don't show ads inside the app. We may run marketing on Facebook and Instagram to help people discover PriceErrors.

What We Collect

When you create an account we receive your name and email address. Depending on your platform you may sign in with Apple, Google, or email. If you use Sign in with Apple and choose to hide your address, we only ever see Apple's private relay address. Sign-in on Android uses Google Credential Manager, which gives us your name and email address only after you pick an account. This is used solely to identify your account.

We store your saved deals and category preferences so they sync across your devices.

We store your working / not-working votes and which deals you have claimed, so the app can show accurate deal status.

We store your device's push notification token to deliver deal alerts.

Subscriptions and Purchases

Subscriptions are sold and billed by Apple or Google, not by us. We never see or store your card number or billing address, the app only reads whether an active subscription exists so it can unlock Pro features.

Apple and Google process this payment under their own privacy policies. Records of a purchase may be retained where we are required to keep them for tax and accounting purposes.

User-Posted Deals (Community)

If you post a deal on the Community page, we store the content you submit, including the deal title, description, price, category, brand, and any link you provide, along with your user ID and display name.

This content is publicly visible to all users of the app. Do not include personal information (phone numbers, addresses, private contact details) in deal posts.

We screen submitted content for prohibited material before it is published. You can delete your own posts at any time from your Profile page.

What We Don't Collect

We do not collect your location. We do not track your browsing or purchase behavior outside the app for our own purposes. We do not sell your personal data. We do not use your information to build advertising profiles inside PriceErrors.

Advertising Measurement

If you install PriceErrors after seeing one of our ads on Facebook or Instagram, we use measurement tools to understand whether an ad led to an install or subscription.

On iOS, we use Apple's privacy-preserving SKAdNetwork and events sent through the Meta (Facebook) SDK. On iOS 14 and later, the app may ask for permission to track you across other companies' apps and websites (Apple's App Tracking Transparency prompt). If you allow tracking, Meta can measure ad performance more accurately using your device's advertising identifier. If you decline, we still send aggregate app events and SKAdNetwork data without using your advertising identifier.

We use this data only to measure and improve our marketing, not to show you ads inside PriceErrors.

Meta processes this data under Meta's Privacy Policy.

Product Analytics

We use PostHog, a product-analytics service, to understand how people use the app, for example which deals are viewed, whether onboarding is completed, and which features are used, so we can improve PriceErrors.

These usage events are linked to a random identifier associated with your account, not to your name or email, and we do not include personal information in them. We do not record your screen. PostHog does not receive your advertising identifier from us for cross-app tracking. Analytics data is processed on servers located in the United States.

How Your Data Is Stored

Your account data is stored securely in Supabase, a hosted database platform. Data is encrypted at rest and in transit. On your device, your session and preferences are kept in private app storage with system backup disabled. You can request deletion of your account and all associated data at any time from the Help & Support page.

Push Notifications

If you grant notification permission, we send deal alerts via Apple Push Notification service (APNs) on iOS and Firebase Cloud Messaging (FCM) on Android. Your device token is stored solely to deliver these notifications, and is deleted when you delete your account. You can disable notifications at any time in your device settings, or by turning off Push alerts in the app.

Data Deletion

You can delete your account and all associated data at any time from Profile → Help & Support → Delete Account. This permanently removes your profile, saved deals, preferences, votes, notification token, and any community posts you have made.

If you have already uninstalled the app you can request deletion by email instead. See Delete Your Account for the full process, what is removed, and the limited records we are required to retain.

Children's Privacy

PriceErrors is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Continued use of the app after changes constitutes acceptance of the updated policy.