priceerrors
Delete Your Account
Last updated: August 2026
Delete from inside the app
This is the fastest route and takes effect immediately.
- Open PriceErrors and go to the Profile tab
- Open Help & Support
- Tap Delete Account and confirm
Delete without the app
If you have already uninstalled the app, or cannot sign in, email hello@priceerrors.app from the address on your account with the subject "Delete my account".
We will verify that the request comes from the account owner and complete the deletion within 30 days. We will email you to confirm once it is done.
Deleting your account is permanent. It cannot be undone, and the data below cannot be recovered afterwards.
What is deleted
- Your account and profile — name, email address, and sign-in identifiers
- Your saved deals, category preferences, and appearance settings
- Your working / not-working votes and claim history
- Community deals you posted, and your display name on them
- Your push notification token, so alerts stop
- All data held locally on your device
What is retained, and why
Records of subscription payments are retained where we are required to keep them for tax, accounting, and fraud-prevention purposes. These are held by Google Play or Apple as the merchant of record, and retained only for as long as the law requires.
Aggregated, anonymised statistics that cannot identify you — for example how many people marked a deal as working — may remain, since they contain no personal data.
Backups are rotated on a routine schedule and residual copies are purged within 30 days of deletion.
Cancel your subscription first
Deleting your account does not cancel a paid subscription, because subscriptions are billed by the app store rather than by us. Cancel it separately:
- Android: Google Play → Menu → Subscriptions → PriceErrors → Cancel
- iOS: Settings → Apple ID → Subscriptions → PriceErrors → Cancel
Cancel before deleting your account, otherwise billing continues.
Questions
Contact hello@priceerrors.app and we will help.